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Client results · Straight from Google

Real businesses. Real numbers. Nothing made up.

Every number on this page comes from our clients’ own Google Business Profile reports and map ranking checks. All four businesses we manage on Google are here, with the good months and the misses.

2.7×more phone calls
13 → 35
+40%more customer actions
210 → 293
+35%more direction requests
120 → 162
#1on Google Maps
for 2 clients

Combined for all 4 businesses, September vs October 2026. Customer actions = calls, website clicks and direction requests from the Google profile.

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Case study 1 · Tattoo studio

Phone calls tripled in the first month

Hillcrest, San Diego · we started in October 2026

8 → 25 calls from Google
  • Google posts every Tuesday and Friday (none before)
  • Replies to recent reviews (almost none had a reply)
  • Logo and cover photo added, profile details cleaned up
  • Ranking checks on the shop’s main searches

The full picture: The shop was already running Google Ads before we started and kept them running, and October had a Halloween flash event. We had no ranking check from before we started, so the #1 is where it stands now, not a jump we’re claiming.

Google profile numbersSeptOct

#1
on Google Maps for “tattoo shop hillcrest”Checked Nov 2, 2026 from the shop
Phone calls3.1×
8
25
Customer actions+32%
133
176
Direction requests+21%
63
76
Website clicks+21%
62
75

Case study 2 · Psychology practice

Customer actions nearly doubled

Mission Valley, San Diego · we started in October 2026

32 → 60 customer actions
  • New address and phone number fixed across Google, Bing, Apple and health directories
  • Services, photos and regular Google posts added
  • Ranking checks on four main searches, every month

The full picture: September was the practice’s slowest month of the year, so part of this jump is a rebound. Map rankings haven’t moved much yet. We report it month by month either way.

Google profile numbersSeptOct

Customer actions+88%
32
60
Phone calls2×
5
10
Direction requests+81%
21
38
Website clicks2×
6
12

Case study 3 · Construction safety consultant

From #3 to #1 on the map in 10 days

Rahway, New Jersey · remote, service-area business · we started Oct 18, 2026

#3 → #1 on Google Maps
  • Main category corrected to the business’s real specialty
  • Services listed: 7 → 13
  • Photos: 0 → 10, plus a logo and cover photo
  • Google posts: 1 → 5, every post approved by the owner
  • First Google review (5 stars) and first website clicks

The full picture: Only two weeks of work landed in October, and profile views dipped (73 → 55). It doesn’t rank yet for statewide searches. That’s next.

Before and afterBeforeNow

#3#1
“construction safety consultant near Rahway, NJ”Oct 18 → Oct 28, 2026 · regular (unpaid) map results
Google reviewsNew
0
1
Photos on the profileNew
0
10
Services listed+86%
7
13
Website clicks from GoogleNew
0
2

Case study 4 · Personal training studio

More people finding it and heading over

Hillcrest, San Diego · ongoing management

+33% direction requests
  • 15+ directory listings created or corrected
  • Old addresses from 4 past locations tracked down and cleaned up
  • Duplicate listings on Bing, Foursquare and others fixed
  • Two Google posts a week plus a new photo every week
  • The “gym” category restored, new website launched Oct 30

The full picture: Profile views dropped 23% (483 → 374) and website clicks went from 9 to 7. We show the misses too, because that’s how you know the rest is real.

Google profile numbersSeptOct

5.0★
21 Google reviews, 2 new in OctoberNow on the map for “gym” (#32, wasn’t in the top 36)
Direction requests+33%
36
48
Searches that showed the profile+36%
45
61
Customer actions+22%
45
55
Website clicks-22%
9
7

How we report

Numbers you can check yourself

Straight from Google

We pull the same Performance report you can open in your own Google profile. Nothing estimated, nothing rounded up.

Month over month

Every client gets a plain-English report comparing this month with last month, so you can see what changed and why.

The misses too

If a number goes down, it’s in the report with an explanation. No one can guarantee rankings, and we won’t pretend to.

From a client

“Top the Map is a master of their craft. They are professional, on time, and well versed in google analytics and business profiles. They took my company from number 25 on Google search to number 1 for my area. I couldn’t recommend them enough.”
Michael Smolar, Blueprint Safety · Google review

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